Refinements or facets, are one of the most important ways to address the myriad ways your online visitors can search your site. They allow visitors to narrow down search results based on certain product or content characteristics, so that searches can be completed in less time. But how do you choose which refinements to […]
If you’re like most online businesses, by now you’ve probably taken the plunge into social media marketing. Maybe you have a company blog, or you’ve created a Facebook page and/or a Twitter feed to help build community – or perhaps you’ve created a YouTube channel for your company and product videos. But once you do […]
Visitors to your website should always be offered easy ways to navigate your site, shortening the time it takes from the beginning of their search to their discovery of just the right product or content. A couple of years ago, we introduced Auto Complete, which makes searching faster by providing suggestions for keyword terms as […]
Most likely, you already know that with web analytics, you can uncover valuable information about how and where your visitors use your site to purchase products or download information. Did you also know that when you integrate analytics (like Google Analytics) with site search you can gain great insights into how your visitors think, how […]
Given the rapid adoption of smartphones, everyone in ecommerce knows the importance of developing a mobile version of their web site. What’s perhaps even more important is creating a mobile version of your site search. Why is mobile site search so important? It’s a vital part of the web-browsing experience when you’re on a mobile […]
If you’ve invested time and energy in an effective, relevant results-oriented site search solution, you’ve probably seen an impact on your web site – higher conversions for people who use the search box, perhaps even a larger average order size for people who search. But have you wondered if your site search is delivering all […]
Download the Big Book of Site Search Tips Improving the look and feel—and usability—of your site’s search feature usually requires more than one change. Many small changes and enhancements can add up to a major impact on site search, speeding up the search process for site visitors and boosting the likelihood that they’ll make a […]
The past year saw continuous improvement in site search, particularly in the search interface. We rolled out Auto Complete to most of our clients, and we’re offering it as a standard feature for all new clients. We’ve made significant improvements to the way people can refine searches by color We’ve seen our customers add rich […]
When your customers are browsing through dozens of search results – for instance, if they’re searching a general category instead of a specific item – the task of viewing each product can be tedious. If shoppers need to click on every result to get a better look at products and accompanying information to figure out […]
A recent article in Internet Retailer notes that speed sells on ecommerce sites. At the same time, consumers want more rich features that can, consequently, slow down their sites’ performance if not implemented correctly. I’m excited to introduce our new Learning Search with AJAX, which addresses both of these issues. Our Learning Search with AJAX doesn’t […]