There are companies that guarantee 100% uptime – a bold claim in anyone’s book, but what is this claim really worth? It would be an impressive feat to achieve – but I would be surprised if any provider genuinely managed to achieve this lofty aim. In our experience we have used providers with such guarantees, […]
The relevance of the search results is critical to helping your visitors find the products they are looking for quickly, as well as keeping them browsing to increase the order values. Last week, Mark Brixton, Country Manager for Australia, sat down with Phil Dobbie from BNET Australia to discuss 10 things ecommerce sites can do […]
Different prices in different countries: Adidas All Black jersey mess up The rugby world cup is coming to New Zealand next month and the biggest news story recently has been about the price of the All Black jersey. The jersey retails for NZ$220 in New Zealand (about $182 US dollars), but can be bought from […]
Our latest e-book – “The Big Book of Navigation Tips” – is now available for download from our website. We crafted the tips, taken from our many years of experience in guiding clients in search and navigation best practices, to help others in the industry understand how simple tweaks in navigation can significantly improve site […]
The 2011 Multichannel Merchant (MCM) Awards are out, and we now know which are the top 10 retail sites with the best search and navigation. It’s great to see such an influential industry publication drawing attention to sites with outstanding usability features where good search and navigation have a clear influence on higher click-throughs and […]
SLI Systems Blog, Guest Post Contributed by: Ed Kennedy, Business Development, Guidance Recently, I was listening to APM’s Marketplace Tech Report which highlighted how Google and Bing are now including social content such as Twitter and Facebook postings in natural search results. The report left me wondering how retailers can leverage social search to drive […]
I have just returned from the Internet Retailer Conference in San Diego. This is the biggest show that we attend and the one where we have the largest presence. Because the show is fairly close to our office we had a lot of people there – I counted 22. It was fantastic fun seeing current […]
Next week we’ll be exhibiting at the annual Retail World conference in Sydney, taking place June 27-29. If you’re attending the event, be sure to see us at stand #51, where we’ll be demonstrating our recently announced Conversion Optimizer A/B testing tool for site search, as well as the power our Learning Search site search, […]
Minor changes to search and navigation, such as the way search results or images are displayed, can improve conversions and increase orders, while helping streamline the customer experience. However, if you’re not testing the various options before you put them into place, it’s hard to know what impact they’ll have – and testing can take […]
Like most of you, we’ve been gearing up for IRCE for months. Well, it’s almost here, and it’s sure to be a great event. We love the opportunity to see familiar faces and meet new people as well – and offer a first-hand view of our Learning Search solutions in action. If you’re attending, please […]