Ecommerce should continue to grow strongly

I just saw the latest IMRWorld e-commerce figures that were released by shop.org. They showed that online revenue grew 17% last year and despite the economic downturn is forecast to grow 16% to about $204 billion this year. So what does this mean if you’re running an ecommerce operation? It means that even if the rest […]

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Carolina Rustica Podcast

We’ve just released our latest podcast – with Richard Sexton from Carolina Rustica. These guys are a relatively small operation with a really interesting history. I found it particularly interesting to hear Richard’s talking about: how he expects the economic conditions to impact their growth, the transition to a new ecommerce platform powered by DMinSite […]

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March Newsletter – Black Forest Decor Discovers the Importance of Site Search Size and Placement

Last week we sent out our latest edition of Telescope on Search, our monthly email newsletter on; site search, seo, search engine marketing and usability. The March 2008 Newsletter contains: Black Forest Decor Discovers the Importance of Site Search Size and Placement – An article that highlights the benefits received by increasing the size and […]

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Ecommerce Podcast with Vermont Teddy Bear

We’ve just posted episode 2 of the Ecommerce Podcast. This is with Bill Cronin from Vermont Teddy Bear. I really enjoyed interviewing Bill. He has a wealth of experience with multiple sites and multiple ecommerce platforms. I hope you’ll find this informative.

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Ecommerce Podcast
We have released a new podcast series called the ecommerce podcast. We have so many customers with interesting stories and experience we thought it would be useful to collect and share these. The first podcast is with Jeff Douglas from Nebraska Furniture Mart. They're an old company with an interesting past but they are relatively [...]
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Watch people shop

This is an interesting site that allows you to watch what people are finding at a variety of retailers. It’s a cool gimmick but it’s not the sort of thing I could watch for long. It might be useful if you’re looking for a gift – to get some random ideas. It could then be […]

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Vermont Teddy Bear chooses SLI
Yesterday, we announced that Vermont Teddy Bear Co., the largest manufacturer of American-made teddy bears, and parent company to leading gift sites, Pajama Gram and Calyx Flowers, is using our Learning Search and Site Champion solutions to drive more traffic and better tailor the ecommerce experience for customers to all three of its sites – [...]
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Study shows importance of search
Yet another study shows the importance of site search. This British study on consumer satisfaction was sponsored by RightNow (they provide CRM solutions). It found that 19% of online shoppers abandoned a purchase if the couldn't find specific product information or couldn't ask questions about a product. This reinforces a lot of other data that [...]
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Channel Intelligence Retail Marketing Summit & Shop.org Strategy and Innovation Forum
Next week we're exhibiting at the Channel Intelligence Retail Marketing Summit and the Shop.org Strategy and Innovation Forum (booth 203). These two online retail events are being held in Orlando, FL between Jan 22 and Jan 24 and are a great way to start your 2008. Please come and see us if you're at the [...]
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