When lots of visitors go straight to site search
I saw a post by Joe Dolson pointing to a thread at Cre8asuteforums called "When lots of your visitors go straight to site search". The thread contains some speculation about what drives people to search - including poor navigation, and a large site. Another driver we see is some people are just search focused - [...]
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Creating a gift finder
At SLI we provide search, navigation and automated SEO services. One interesting and topical subset of the site navigation services we provide is the gift finder - a useful tool that gives people an additional way to find products that would make ideal gifts for the different people on their holiday lists. The gift finder [...]
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Site Search improves conversion rate at Cable Organizer
Last week Internet Retailer covered a story about how our customer, Cable Organizer, improved their conversion rate with their new site search. We've put a lot of work into their search and are elated they're seeing such positive results. Their search has multiple SKUs shown in each result, each with their own user rating. The [...]
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Shop.org 2007
This week we’re exhibiting at the Shop.org Annual Summit in Las Vegas, booth #417. Please come and see us if you’re at the show – we’d love to see you. I also recommend stopping by the Exact Target Booth (612). They will be presenting a case study detailing the integration of their service with both […]
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Search Engine Land search
We’re now powering the site search on Danny Sullivan’s Search Engine Land. Danny has requested a slightly different format to normal – with the facets at the bottom. You can get to them by clicking the more options link beside the sorting options: Most of our customers have the facets either at the top, or […]
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Carolina Rustica Video
Google posted a video showing how Carolina Rustica (one of our customers) are using Google Adwords and other products - like Google Checkout. Richard Sexton said they shot over 8 hours of footage to make this 2 1/2 minute clip. It's a nice video - it puts a very human face onto ecommerce.
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FTD
This week we announced that FTD is using our learning search. They are one of the oldest and largest floral companies in the world and we are proud to have them as a customer. With Learning Search you now see red roses when you search for red roses and thousands of other search terms return […]
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Ulta registers for an IPO
I spotted today that one of our customers, Ulta - has registered for an IPO. It's great to see them doing so well and I would like to publicly offer them my congratulations.
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Apple.com search now better.
I had previously pointed out that the apple.com search sucked. They've now upgraded it and it is much better. In typical Apple style they have innovated with site search but I still think they could do better. The innovation is an AJAX search interface. The search starts to show results as you type, - they [...]
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User reviews and search
I would like to share with you my thoughts on how user reviews can improve site search on an ecommerce site. We are seeing an increasing number of our customers allowing their visitors to write reviews and rate their products. Many are using our partners, PowerReviews or BaazarVoice to do this. On a personal level, [...]
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