Earlier this month we moved our North American headquarters into a new space in downtown San Jose. Our new location at 333 W. San Carlos Ave. is bigger, giving us plenty of room to grow. And if the past year is any indication, continued growth seems certain. (The views aren’t too bad either.) As we […]
No matter if you’re selling products, services or information online, to be successful, site visitors must be able to quickly and easily find what they came for – or they will leave, often never to return. Our customer Ciena, a leader in network infrastructure is a good example. The company relies on its website for […]
We recently conducted a survey of more than 400 e-commerce companies about their plans and activities in mobile commerce (m-commerce). The feedback was intriguing, to say the least. We found that while recent reports are pointing to significant growth in mobile subscriber numbers and an uptick in m-commerce, the majority of online retailers (80%) do not currently […]
We’ve all been busy this week getting ready for IRCE which starts tomorrow in Chicago – and it looks like this year’s event is going to be one of the best yet. Several of our customers and ecommerce technology partners will be there, and we’re looking forward to all that’s in store. If you’re a retailer, be […]
We want to give a shout-out to our customer CenturyNovelty on picking up another Multichannel Merchant magazine award – marking its second year of winning in a row! The MCM Awards are the top honors for B2B and B2C marketers; they recognize superior print catalogs and websites from around the globe. Gold and silver awards are […]
Most likely, you already know that with web analytics, you can uncover valuable information about how and where your visitors use your site to purchase products or download information. Did you also know that when you integrate analytics (like Google Analytics) with site search you can gain great insights into how your visitors think, how […]
This week we complete the series of site search tips taken from our “Big Book” free whitepaper (which you can still download at http://blog.sli-systems.com/whitepaper/bigbook). As we close out the series, we focus on “Search Page Format & Lay-out” with the following tips. If you’ve tried these or any tips we’ve shared over the past several […]
If you’re involved in e-commerce, we’d like to invite you to participate in our latest survey pertaining to trends in mobile commerce. Even if you don’t have a mobile commerce site, or even plans for one, your feedback is valuable. We think the mobile platform will be a key area of focus for online retailers […]
Your website may have the hottest products on the market, and the most engaging content – but if the site doesn’t have “findability,” potential customers won’t even know you exist. They’ll go to Google or Bing (or other search engines) and search for products or information, and your site won’t turn up on the first […]
The race is on for websites to offer as engaging a customer experience as possible – through fast and relevant site search, multimedia content, customer reviews and other tactics designed to keep visitors on the site longer. Along with raising the bar on the customer experience comes the need to serve visitors early in the […]