SaaS vs. On-Premise Solutions

One of the most frequently asked questions when evaluating site search solutions is why a SaaS-based solution is better than on-premise. The reasoning may follow that with on-premise, you pay for software once, instead of monthly service fees. But while having a one-time payment for a software package may seem like the most logical and […]

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In eCommerce, Be Really, Really Redundant

In many situations in life, redundancy is undesirable. Our language and writing teachers told us to avoid use of redundant phrases – totally destroyed, armed gunman, exact same, merge together… you get the idea. In business, a company merger creates redundancies in job positions, which can mean layoffs. In many situations where efficiency is prized, […]

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The Growing Global Need for Great Site Search

Every day we see how introducing great site search is one of the easiest and quickest ways to turn more visitors into buyers. Earlier this month our customers were telling their stories at IRCE 2013 in Chicago. These are businesses like Samuels Jewelers, which doubled the per-visit value of their site search users after implementing […]

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CSM of the Month: Mark Lawson on Analysys Mason

This article is part of our monthly “CSM of the Month” feature, in which an SLI Systems Customer Success Manager discusses a current client example. One of the more interesting projects I’ve been involved in recently is with Analysys Mason, a research and consulting firm who provide detailed articles to their global client base on […]

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Advice for eCommerce Success, Live from IRCE

We may be halfway through the last day of the exhibit hall at the World’s Largest eCommerce Event, but there’s a lot yet to see and learn today for those at IRCE 2013, the Internet Retailer Conference and Exhibition in Chicago. Here are some of the highlights so far, and a couple opportunities still coming […]

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Find Your Way Out of Any Paper Jam with This Online Store

This is third in a series of success stories on eCommerce sites that are growing their business with advanced site search. Also in this series, read about Party Supplies Delivered and Vermont Teddy Bear, and see live presentations of these stories at the SLI Theater at IRCE June 3-6. Jam Paper & Envelope, a top […]

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Technical Ability Matters – Don’t Overlook Advanced Site Search

Changing to a new eCommerce platform is a huge investment, not only in dollars, but time spent integrating your site and training your team on the new features and functions. When you’ve just spent so much time and money upgrading to a new platform, it’s easy to see how adding site search would seem like […]

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CSM of the Month – John Michael Santora on Vacation Rental Pros

When you are looking for a vacation rental, there are certain specifications that you need or want. Location, the number of rooms, price and amenities are all ways that people describe what they want. My goal when I worked with VacationRentalPros.com was to take their immense wealth of data for each rental listing and make […]

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