When you’re trying to find something on a poorly designed or overly cluttered website, it can feel like you’re in one of those computer games where you’re trapped in a dark hallway and don’t know which room to choose. Will clicking on a given tab help get you where you want to go, or will […]
Refinements are an important part of navigation, as they help narrow a broad category so visitors get to items they’re looking for more quickly – and also help them get to particular items to suit their needs such as size, brand, style, or price faster. There is no shortage of options for how to present […]
Most e-commerce sites, and even non-ecommerce sites, have customer ratings and reviews. The ratings give people a quick view at how well a product (or content) has fared among people who’ve already purchased it, and ratings offer a more detailed explanation of a product’s pros and cons. If you’ve already gone to the trouble of […]
The relevance of the search results is critical to helping your visitors find the products they are looking for quickly, as well as keeping them browsing to increase the order values. Last week, Mark Brixton, Country Manager for Australia, sat down with Phil Dobbie from BNET Australia to discuss 10 things ecommerce sites can do […]
The 2011 Multichannel Merchant (MCM) Awards are out, and we now know which are the top 10 retail sites with the best search and navigation. It’s great to see such an influential industry publication drawing attention to sites with outstanding usability features where good search and navigation have a clear influence on higher click-throughs and […]
Today marks the 10th anniversary since SLI Systems was incorporated. So we’re celebrating. We’re having parties, giving gifts to our staff and I though I would take a little time to reflect on the past decade. In the beginning SLI started from the ashes of NBCi. We had sold our search company, GloblaBrain to NBCi […]
Earlier this week we had a problem at one of our data centers. The way it was successfully handled makes for an interesting story that I’d like to share. The outage We use multiple data centers in different locations. One of them lost power at two of their core switches which meant our servers in […]
Earlier this week we had a problem at one of our data centers. The way it was successfully handled makes for an interesting story that I’d like to share. The outage We use multiple data centers in different locations. One of them lost power at two of their core switches which meant our servers in […]
This month, we have a tip on boosting conversions from people who land on your product pages from searches via Google and other Internet search engines. The tip is to show a tailored product banner to these visitors. You have little control over how Internet search engines will rank your product pages so by showing […]
SLI Systems Blog, Guest Post Contributed by: Ed Kennedy, Business Development, Guidance Recently, I was listening to APM’s Marketplace Tech Report which highlighted how Google and Bing are now including social content such as Twitter and Facebook postings in natural search results. The report left me wondering how retailers can leverage social search to drive […]