Last week we announced that Lighting by Gregory, one of the largest lighting and ceiling fan distributors in the U.S., has seen some impressive results from using our Learning Search site search and Site Champion user-generated SEO solutions. In fact, they’ve seen a 40% increase in their online conversion rate since deploying our technology. With […]
We recently released an autocomplete feature that’s been picked up by many of our clients. This uses previous user’s searches (in aggregate) to automatically create keyword suggestions, which are then displayed in order of popularity. It is really fast too. Head over to surveillance-video.com if you want to see it in action. Prior to the […]
Telescope: Everything You Need to Know About Search Welcome to this edition of Telescope on Search, our monthly newsletter devoted to search. Our goal is to offer a regular, quick-browse e-newsletter with useful information, tips, and news of the latest developments on Site Search, Search Engine Optimization, Search Engine Marketing, and site usability. If you […]
We strive to continually improve the service that we offer our customers. One part of that is ensuring that the search and navigation pages load quickly. The graph below shows how the average time (to serve the complete search page) for one of our customers has improved over the last 12 months. Even though this […]
Today we’re announcing that Spencer’s and its sister company, costume retailer Spirit Halloween are using our Learning Search and Site Champion services. Spencer’s sells humorous gifts and Spirit Halloween sells costumes. The two e-commerce sites (the company also operates brick-and-mortar locations around the country) see their biggest traffic around Halloween and Christmas. It’s important […]
Steven Seiller wrote an article outlining the 11 things he hates about site search. He makes some good points and captures the passion that people feel when site search isn’t there, can’t be found, or doesn’t work. You need to have site search, make it highly visible and it should be flawless. This is not […]
Avi Rappoport did an excellent post on search log junk. This is the set of queries that aren’t very useful when you’re analyzing search logs, mostly from crawlers, hackers and spammers. We see a lot of these types of queries and constantly trying to block them and remove them from our reporting – so we can […]
Last week Coremetrics announced that they making free ecommerce data available to their customers for benchmarking. Their announcement included some sample data including the fact that 15% of consumers used site search, resulting in a conversion rate of 5.6%. The conversion rate is interesting when compared to some of the other conversion rates in the […]
Last week we sent out our latest edition of Telescope on Search, our monthly email newsletter on; site search, seo, search engine marketing and usability. The March 2008 Newsletter contains: Black Forest Decor Discovers the Importance of Site Search Size and Placement – An article that highlights the benefits received by increasing the size and […]
I spotted this post touting the benefits of mining your site search. It’s a point I’ve made before but it’s valuable and worth repeating – your site search logs are a fantastic source for keyword research. It’s worth looking at these to get keyword lists for PPC & SEO. And you should be looking at […]