Usability Features for the 65+ Online Shopper

Many of us know someone over 65 who is hesitant to shop online, or even use a computer or smartphone. This leads to the common perception that users 65 and over are resistant to adapt to changing technology. However, some studies show that more than half of the senior market has integrated itself in the […]

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SaaS vs. On-Premise Solutions

One of the most frequently asked questions when evaluating site search solutions is why a SaaS-based solution is better than on-premise. The reasoning may follow that with on-premise, you pay for software once, instead of monthly service fees. But while having a one-time payment for a software package may seem like the most logical and […]

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Mobile Shoppers Rarely Give Second Chances

Many eCommerce sites are flirting with mobile buyers; some eTailers have fully committed. But a recent Harris Interactive survey makes this clear: if you fail to perform during a shopper’s first visit on your site, don’t count on getting a second chance. More than 70 percent of U.S. consumers use their smartphones to shop, and […]

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In eCommerce, Be Really, Really Redundant

In many situations in life, redundancy is undesirable. Our language and writing teachers told us to avoid use of redundant phrases – totally destroyed, armed gunman, exact same, merge together… you get the idea. In business, a company merger creates redundancies in job positions, which can mean layoffs. In many situations where efficiency is prized, […]

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The Growing Global Need for Great Site Search

Every day we see how introducing great site search is one of the easiest and quickest ways to turn more visitors into buyers. Earlier this month our customers were telling their stories at IRCE 2013 in Chicago. These are businesses like Samuels Jewelers, which doubled the per-visit value of their site search users after implementing […]

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CSM of the Month: Mark Lawson on Analysys Mason

This article is part of our monthly “CSM of the Month” feature, in which an SLI Systems Customer Success Manager discusses a current client example. One of the more interesting projects I’ve been involved in recently is with Analysys Mason, a research and consulting firm who provide detailed articles to their global client base on […]

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Are You Ready to Rock?! (With SLI!)

Just this past weekend, eight of our SLI family of us (plus friends & family) ran, climbed, jumped and crawled our way through the grueling 6K Gladiator Rock ‘N Run Challenge. Team members from our sales, customer success and marketing departments came out in force to rock the 17-obstacle course in the hills above San […]

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5 Big Mistakes to Avoid in Mobile eCommerce

Guest blog post by Sasha Butkovich from Ecommerce Outtakes eCommerce is going mobile in a big way, and many studies show the trend in mobile shopping just keeps rising. In the past two years alone, the percentage of eCommerce sales on mobile devices rose from 2% to 8% in the U.S., according to research from comScore, […]

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Advice for eCommerce Success, Live from IRCE

We may be halfway through the last day of the exhibit hall at the World’s Largest eCommerce Event, but there’s a lot yet to see and learn today for those at IRCE 2013, the Internet Retailer Conference and Exhibition in Chicago. Here are some of the highlights so far, and a couple opportunities still coming […]

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Find Your Way Out of Any Paper Jam with This Online Store

This is third in a series of success stories on eCommerce sites that are growing their business with advanced site search. Also in this series, read about Party Supplies Delivered and Vermont Teddy Bear, and see live presentations of these stories at the SLI Theater at IRCE June 3-6. Jam Paper & Envelope, a top […]

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