Replatforming: Is It Right For You?

Are you stuck between a rock and a hard spot when it comes to your eCommerce system? Does it have some features that you still like, but is missing crucial others that can make or break your business? It could be time to change to a new platform. Or maybe, it’s time to explore ways […]

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Non-Product Content for a Full User Experience

For many, the process of shopping is social. While social media and online shopping continue to evolve, the essential act of gathering information or sharing our experiences with others is deeply embedded in our shopping behavior. Whether we’re telling our friends about how we like the new car we just bought, getting a recommendation on […]

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3 Ecommerce Navigation Errors to Avoid

Guest Post by Sasha Butkovich of Ecommerce Outtakes There are plenty of potential errors to be made in ecommerce navigation, and you’ve probably seen them all at one point or another in your own online shopping experiences. But what are the biggest “Don’ts” when it comes to navigation? Here, we’re taking a look at the […]

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Customer Profile: Steve Elkins from WEBS

While we love talking with our clients about site search and navigation, it’s also a nice break to see our clients in action. Last week, I caught up with Steve Elkins, Co-Owner with his wife Kathy, of WEBS, one of the largest independent retailers of yarn in the country. Elkins was attending Stitches West 2013, […]

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How Site Search Helped One Company Launch a New Product Line

We talk a lot on this blog about how site search can help retailers improve conversions, merchandise products better and increase average order value. Some retailers have also launched new successful product lines using site search. Because of keywords that kept popping up, that were different from what visitors normally search for, our online retail […]

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Cache’s Kevin Metz and SLI’s Shaun Ryan on the Power of Refinements

If there is one key takeaway from the Internet Retailer Web Design and Usability Conference, it’s that eCommerce sites must be responsive to the increased sophistication of customers by offering better user journeys, more helpful features and creating safe, more satisfying experiences that meet or exceed customers’ expectations. Kevin Metz, VP of e-commerce for Caché […]

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5 (More) Ways to Enhance Your Site for a Better Tablet Experience

Practical Ecommerce magazine recently listed five ways to enhance your site for a smoother, more optimized tablet experience. They tackled many issues to optimize page load times, such as using “lightweight, beautiful images,” replacing graphics with CSS where appropriate, and optimizing the site for faster loading times. They also suggest using techniques to improve viewing and interacting […]

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Come See Us at IRWD 2013

Join us at the Internet Retailer Web Design & Usability Conference next week in Orlando. We’re talking usability and web design next week. Ryan Hennig from Miles Kimball is doing a presentation on Feb 12 at 9:00 am on the Top 10 Usabilty Challenges. Shaun Ryan, SLI Systems CEO and Kevin Metz VP of e-commerce at […]

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Can Facebook’s Graph Search Learn from E-commerce?

There’s been a lot of talk the past couple of week’s about Facebook’s new Graph Search which most think is long overdue. While Graph Search – currently still in limited beta – has an interesting and perhaps compelling approach to search, we in the e-commerce search sphere got the end-user experience down a long time ago. You […]

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Tablet Browsing Made Easy

Does it really come as a surprise that eCommerce purchases on tablets is outpacing smartphones? No, probably not. Though they share the same mobility and ease of use as smartphones, tablets are a natural fit for online browsing with larger screens and better displays that mimic the catalog experience but add much richer functionality. Going […]

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