SLI Systems is now part of Avolin
Well designed search results pages are critical in helping your site visitors decide which products to click on. So it is important to show not only relevant products in your search results, but also pertinent product information that will give users just enough information to entice them to click to the product page or add […]
We present a lot of new site search tips in our Big Book of Site Search Tips 2012 Edition (BBoSST), but I wanted to stress in this blog the importance of Site Search Relevance. If your search results aren’t relevant to what your visitors are looking for, then the search tips and tricks you implement […]
We just launched our newest “Big Book of Site Search Tips” – an even bigger and better collection of tips and advice to help retailers optimize the performance of their site search and enhance their user experience. The Big Book of Site Search Tips is available for free at GetSLIeBooks. Each week for the next […]
As social media and mobile device usage transform the online eCommerce landscape, retailers are keeping a close watch on how these trends change the way visitors search and navigate around their sites. Two years ago we launched our first “Big Book of Site Search Tips,” which is still one of the most frequently downloaded documents […]
Creating a great e-commerce website is a team effort, and at SLI, we love to work with customers to make their online vision a reality. We recently started working with OQVestir, a Brazil-based women’s fashion e-tailer, and they’re the perfect example of how a site search implementation can actually be fun (and of course, create […]
It’s nothing new that good customer service is key to customer loyalty, referrals, and greater revenue. A recent survey conducted by Echo Research shows that a majority of consumers believe that most companies are talking the talk but not necessarily walking the walk. This notion isn’t just limited to the U.S.; it turns out consumers all […]
On Sunday Radio Network House in Christchurch, New Zealand was demolished by implosion. Check out the video. Our first office was located on the 6th floor this building. We moved in 11 years ago with half a floor of space and eventually occupied a whole floor before we outgrew it. The building was damaged beyond […]
There’s a new trend that I noticed on search results pages that appears deserving of a closer look to gauge its impact on usability and conversions. Some apparel and fashion sites show the 1st image on a search results page about twice as big as the rest of the search results. This is presumably because […]
This month, I’d like to fill you in on a little known eCommerce industry secret: More and more online retailers are using their site search solutions to improve the efficiencies of their call centers. Why spend thousands of dollars and hours to integrate, update, maintain, and train employees on additional call center software when site […]
King Arthur Flour is an excellent example of an eCommerce website that has taken its community and content to the next level. Not only does the website have tools and materials for bakers, they have a thriving community of pastry enthusiasts who share and discuss the best baking recipes and articles. So I was very […]