I've been travelling for 4 out of the last 6 weeks and have neglected this blog for that time. I'm back now and should have a chance to do some posts soon. I've been to the ACCM show in Boston, the Internet Retailer Show in San Jose and I've been in holiday in Australia. The [...]
I would like to share with you my thoughts on how user reviews can improve site search on an ecommerce site. We are seeing an increasing number of our customers allowing their visitors to write reviews and rate their products. Many are using our partners, PowerReviews or BaazarVoice to do this. On a personal level, [...]
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Last month I had a chance to talk to Aaron D'Souza from Google at the Search Engine Room conference. Aaron is a Software Engineer in the Search Quality group run by Matt Cutts. I asked Aaron about the new Google webmaster guideline: Use robots.txt to prevent crawling of search results pages or other auto-generated pages [...]
We are involved in a couple of events over the next week. This involves a little travel for the ever charming Ed Hoffman. He is speaking at the Product Attribute Summit in Orlando on Friday. This is run by Channel Intelligence. Then next week he'll be at the Internet World conference in the UK, where [...]
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I saw Jacob Nielsen discussing the importance of breadcrumb trails and how they should be implemented. We use the breadcrumb trail in our search and navigation solutions. It reflects the search that was done and any restrictions or facets that the user had selected. In the example below I searched for My Chemical Romance on [...]
We put together some interesting stats from across a handful of our clients on misspellings on internal search. We used a broad definition of a misspelling. If a search phrase contained a word which is not on the site then we count it as a misspelling. Obviously this will also include words that are spelled [...]
Just a quick note to say we will be exhibiting at the SES show in New York next week. If you're in town then come by and see us at our booth. This is the first time for quite a few years that I won't be at this show - because of family commitments. However [...]
I was listening to a practical ecommerce podcast yesterday where Mitch Bettis interviewed Anne Holland from MarketingSherpa asking for marketing tips for eCommerce sties. It's a good interview The thing that caught my attention is Anne said that their research showed that the single most important page on your site is the site search page. [...]
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Technology Evangelist spotted that Yahoo is trying a new search interface at AllTheWeb. I love seeing this type of experimentation and am always looking for new ideas that we might be able to apply to site search. Google has a similar test area at searchmash.com. The Yahoo experiment has an ajax search box that shows [...]
We can't help you find a bride - but we can help brides find wedding favors, gifts and accessories. This week we announced three bridal sites that are using the SLI search: American Bridal, Island Wedding Shop and Fairy Tale Wedding Shop. Island and Fairy Tale Wedding shops are run by Cyber Island shops - [...]
